I went to setup my Linksys NR041 router with dynamic DNS through DynDNS, which is a free service. But on the options page of the router there was only the option to use TZO, which is ridiculous because it is a subscription service for a market where there is a free alternative.
So I contact Linksys tech support for a firmware update. To their credit, I got someone on the line right away. But it seems like your only alternative is to junk the router that doesn’t support DynDNS.
Rachel (18676): Hi, my name is Rachel (18676). How may I help you?
Rachel (18676): Hello.
Kevin: hi, I have a linksys nr041 and want to use dynamic dns with a provider other than TZO
Kevin: In particular, I want to use dyndns.org
Rachel (18676): Is this working before?
Kevin: what do you mean?
Rachel (18676): Is this the first time you will use the dyndns?
Kevin: um well yeah with this router but I don’t see the relevance. On the configuration page the only option is to use TZO, which is a pay service. I should have the option of choosing the service to use, should I not? So my question is really how to I select an option other than TZO?
Rachel (18676): May I put you on hold for 5 minutes, so that I can verify this concern?
Kevin: ok
Rachel (18676): Thanks.
Kevin: DDNS (Dynamic DNS) allows assigning a domain name to a dynamic WAN IP address, making it easier to host Web, FTP, or other servers.
The Dynamic DNS service is powered by TZO.com.
Rachel (18676): Okay.
Rachel (18676): On which tab on the setup page are you seeing the TZO option?
Kevin: Under advanced options, DDNS
Rachel (18676): Okay.
Rachel (18676): One moment please.
Rachel (18676): Under the DDNS tab what are the options that you can see there?
Kevin: DDNS Service:
Enable Disable
To use the Dynamic DNS Services, please sign up for a free 30 day trial
To order the TZO service, click here
To manage your domain name and related services: Controlpanel.tzo.com
Kevin: The rest are the login / pass for TZO.com. Except that I want to use a dynamic dns provider other than TZO.com
Kevin: Other routers let you choose what provider you want to use
Rachel (18676): So, you want to use dyndns.org instead of TZO?
Kevin: yup
Rachel (18676): I see.
Rachel (18676): I believe you can choose “Dynamic DNS Services” to use dyndns.org.
Kevin: where is that/
Kevin: Are you referring to the line of text:
Kevin: To use the Dynamic DNS Services, please sign up for a free 30 day trial
Kevin: please sign up is hyperlinked
Rachel (18676): Yes.
Rachel (18676): If you click that what happened?
Kevin: Goes here:
Kevin: https://www.tzo.com/cgi-bin/Portal.cgi?PortalID=Linksys&/
Kevin: obviously I’m not going to be able to use dyndns from tzo.com 🙁
Rachel (18676): So, it is still TZO.com?
Kevin: yeah
Rachel (18676): Okay.
Rachel (18676): One moment please.
Rachel (18676): Kevin, I have verified this one already if the only option on the router for Dynamic DNS is TZO only, that is the only thing that you cannot use. The NR041 has no option to use dyndns.org.
Kevin: Hmm…. what should I buy then? Do all Linksys routers only support TZO.com for Dynamic DNS?
Rachel (18676): You can use a BEFSR41 v4.
Rachel (18676): It has an option for dyndns.org and TZO.com.
Kevin: hmm ok do you have the webpage for that?
Rachel (18676): Do you mean the setup page of the BEFSR41?
Kevin: nevermind I found it
Rachel (18676): Okay.
Kevin: No I just wanted to look at the webpage for it. By v4 you mean version 4 right? That is what they are selling in stores right now?
Rachel (18676): Yes, V4.
Kevin: ok thanks I’ll have to buy that I guess
Kevin: Thanks for the prompt support